Employability Skills Framework
Employability skills or soft skills are incredibly important to employers. In considering candidates for a job, employers value evidence of soft skills such as team work, communication and self-management alongside evidence of qualifications, work experience, literacy and numeracy, and IT skills. Developing employability skills help young people to be work ready, get a job and progress in a career.
The Employability Skills Framework identifies the soft skills or capabilities most desired in young people by New Zealand employers. It was developed in 2016 by a group of employer and tertiary and secondary education representatives and tested with students, educators and employers to support increased understanding across sectors about what is needed from employees in the workforce.
A version of this resource is available in Te Reo Māori.
- Is positive and has a “can do” attitude.
- Is optimistic, honest and shows respect.
- Is happy, friendly and enthusiastic.
- Is motivated to work hard towards goals.
- Understands, and reflects on, the way they communicate and how it affects others.
- Asks questions when unsure or unclear.
- Understands how employees, employers and customers communicate.
- Speaks, listens and shares ideas appropriately.
- Works well with others to complete tasks and meet goals.
- Contributes to developing new ideas or approaches.
- Works well with others of different genders, cultures or beliefs.
- Recognises the authority of supervisors and managers, and follows directions.
- Arrives at work on time, with appropriate clothing and equipment to complete a work day.
- Understands, and reflects on, their own words, actions and behaviour, and how these affect others.
- Shows commitment and responsibility.
- Is dependable, follows instructions and completes assigned tasks.
- Is responsible for their own health and wellbeing, and follows health and safety guidelines in the workplace.
Willingness to learn
- Willing to learn new tasks, skills and information.
- Curious and enthusiastic about the job, organisation and industry.
- Looks for opportunities to work more effectively to make the business better.
- Accepts advice and learns from feedback.
Thinking skills (problem solving and decision making)
- Identifies and assesses options before making a decision.
- Recognises problems and uses initiative to find solutions.
- Thinks about consequences before they act.
- Recognises when they need to seek advice.
- Adaptable and flexible in new and changing situations.
- Handles challenges and setbacks and does not give up.
- Able to seek support and help when needed.
- Recognises and accepts mistakes made and learns from them.